Update notes.md
updated first steps taken
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notes.md
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notes.md
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# Intune Enrolment
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# Intune Enrolment
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### To quickly look up event 76 in the Windows Event Viewer on a Windows 11 Pro machine, follow these steps:
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### To quickly look up event 76 in the Windows Event Viewer on a Windows 11 Pro machine, follow these steps:
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Error -2145833241
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Open Event Viewer:
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Open Event Viewer:
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Press **Win + R** to open the Run dialog box. Type **eventvwr.msc** and press Enter. Navigate to Event Viewer:
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Press **Win + R** to open the Run dialog box. Type **eventvwr.msc** and press Enter. Navigate to Event Viewer:
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@@ -51,4 +55,11 @@ Finally, you can clear any cached credentials on your device. To do this, open C
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- Go to Windows Credentials
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- Go to Windows Credentials
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- Look for any entries related to your old work or Microsoft 365 account (e.g., MicrosoftOffice16_Data:<your_email>)
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- Look for any entries related to your old work or Microsoft 365 account (e.g., MicrosoftOffice16_Data:<your_email>)
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- Click Remove on those entries
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- Click Remove on those entries
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If the problem continues after trying these
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If the problem continues after trying these
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## Steps Taken
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- Checked event logs for Event 76 (no Event 76)
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- claered DNS Cache
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- checked all connections for VPN, proxy, ETC
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- attempted reconnect through settings (since you already attempted company app)
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- Attempted Command line re-install of app through powershell (Add-Windows-Feature command not available )
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