Update notes.md

updated first steps taken
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2025-09-30 12:38:16 -06:00
parent 61b5be69c6
commit cf64664683

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@@ -1,6 +1,10 @@
# Intune Enrolment
### To quickly look up event 76 in the Windows Event Viewer on a Windows 11 Pro machine, follow these steps:
Error -2145833241
Open Event Viewer:
Press **Win + R** to open the Run dialog box. Type **eventvwr.msc** and press Enter. Navigate to Event Viewer:
@@ -51,4 +55,11 @@ Finally, you can clear any cached credentials on your device. To do this, open C
- Go to Windows Credentials
- Look for any entries related to your old work or Microsoft 365 account (e.g., MicrosoftOffice16_Data:<your_email>)
- Click Remove on those entries
If the problem continues after trying these
If the problem continues after trying these
## Steps Taken
- Checked event logs for Event 76 (no Event 76)
- claered DNS Cache
- checked all connections for VPN, proxy, ETC
- attempted reconnect through settings (since you already attempted company app)
- Attempted Command line re-install of app through powershell (Add-Windows-Feature command not available )